Shipping policy
FREE SHIPPING
We offer FREE Standard Shipping on all orders shipped to the United States (excluding Alaska, Hawaii, and U.S. military addresses) and Canada.
Orders shipped to Alaska, Hawaii, and Northern Canada are subject to an additional $20 USD shipping fee.
At this time, we do not deliver to P.O. Boxes or military bases/APO/FPO/DPO addresses.
We ship all orders the same day or the next business day. Once your order has been shipped, you will receive a confirmation email with your tracking number.
Please ensure that your shipping address is correct before completing your purchase. Once an order has been placed, we are unable to change the shipping address.
If a shipment is returned due to an incorrect shipping address provided by the customer or because the package was unclaimed, any refund will be issued minus the original shipping costs and any return shipping fees incurred by us.
Unfortunately, at this time, we only ship to the United States and Canada.
WHEN WILL I RECEIVE MY ORDER?
Orders are processed within 1 business day.
After processing, estimated delivery times are:
- United States: 3–7 business days
- Canada: 5–10 business days
- Alaska, Hawaii & Northern Canada: 7–14 business days
Please note that these are estimated delivery times and may vary due to carrier delays, weather conditions, holidays, or periods of high shipping volume.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are shipped with tracking.
If your package is lost in transit or significantly delayed due to the carrier, please contact us. We'll work with the shipping carrier to investigate the issue and, when appropriate, arrange a replacement shipment or another suitable resolution.
Please note that once a package has been handed over to the shipping carrier, delivery times are outside of our control.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
All prices on our website are displayed in U.S. Dollars (USD).
Orders shipped within the United States are not subject to import duties.
Orders shipped to Canada may be subject to import duties, taxes, or customs fees determined by Canadian customs authorities. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
We are not responsible for delays caused by customs clearance. For more information, please contact your local customs office.
CAN I CANCEL MY ORDER?
You are eligible for a full refund, including shipping charges, only if your order is cancelled before it has been shipped.
Orders may be cancelled within 30 minutes of being placed. After this time, we cannot guarantee that cancellation will be possible because orders are processed quickly.
Once an order has been shipped, we are unable to cancel it. Please refer to our Return & Refund Policy for information about returns after delivery.
QUESTIONS?
If you have any questions regarding shipping, please contact us at: